Accounts Receivable Specialist I

Remote
Temporary to Full Time
Mid Level
About this Role:

This is a 6-8 month contract role with the possibility of conversion to full-time employee with the client.

Schedule:

8 am to 5 pm EST M-F/ This will be remote, 5 days a week.
________________________________________________________________________________________
 
Description:

**Must have SAP/Salesforce/AR Recon experience.
**Temporary Position
***Pay is negotiable. Please provide your desired salary range on your application.

• Intermediate to advanced Excel experience
• Strong reconciliation skills
• Strong organizational skills; attention to detail
• Strong mathematical and analytical skills
• Demonstrated ability to resolve issues quickly, problem-solve and escalate appropriately.


Responsibilities
  • Collaborates Across Departments and Customers - Works with internal departments and customer organizations to ensure billing, statements, disputes, and returns meet customer expectations.
  • Customer Payment Analysis - Performs detailed payment analysis to determine actions required to resolve disputed items, including tracing sources of error, correcting billing documentation, and processing final billing.
  • Manages Large and High-Profile Accounts -Reviews and oversees large and high-profile accounts for accuracy and resolution.
  • Discrepancy and Dispute Resolution - Identifies payment discrepancies, initiates dispute resolution processes, and conducts follow-up as needed.
  • Customer Communication - Maintains frequent contact with internal and external customers to address and resolve payments, disputes, and return issues.
  • Reporting and Analysis - Generates and distributes reports to internal and external parties to facilitate work and decision-making processes.
Essential Qualifications
  • Broad training in fields such as business administration, accounting, sales, marketing, or computer sciences, typically through completion of a two- to four-year degree or an equivalent combination of education and experience.
  • More than three (3) years of experience in Business-to-Business (B2B) or Business-to-Government (B2G) collections and dispute resolution.
  • Minimum of five (5) years of directly related and progressively responsible experience.
Preferred Qualifications
  1. Communication Skills
    • Ability to communicate effectively, both orally and in writing.
    • Problem-Solving Abilities - Demonstrated ability to resolve issues quickly, problem-solve effectively, and escalate appropriately when necessary.
    • Accounting Knowledge of general accounting principles.
    • Credit and Collections Expertise Familiarity with credit and collection operations procedures, including the reconciliation of A/R activity.
    • Interpersonal Skills Strong interpersonal skills to build relationships with internal and external stakeholders.
    • Reconciliation Skills Advanced reconciliation skills to manage complex account activities.
    • Mathematical and Analytical Skills Strong mathematical and analytical abilities for problem-solving and data interpretation.
    • Organizational Skills Strong organizational skills with a keen attention to detail.
Technical Skills Proficiency in Microsoft programs, including extensive knowledge of Microsoft Excel.
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